Consumer Protection

Consumers of insurance companies can raise complaints to the Insurance Authority through our Consumer Protection Department (IA Care). Consumers can connect with IA Care through the following channels:


Call us on 800 124 0551. Our hours of service are from Saturday to Thursday 08:00 AM to 09:00 PM and on Friday from 02:00 PM to 06:00 PM

You may visit Us

At Saudi Central Bank Head Office, King Saud Bin Abdulaziz Street, Riyadh, hours of service are 08:00 AM to 3:30 PM